Q: What does the website migration service entail? Will my website be safe?
A: If your current web hosting provider can no longer answer the needs of your website, or if you undergo frequent network downtime, or if you are made to wait for hours for the customer care team to reply back to you, it might be a good idea to swap your hosting provider, i.e. to transfer all the files for your sites together with your databases from your current provider to your new provider. At New Zealand Web Hosting Services, we realize that this can often be difficult & time–consuming. This is the reason why we’ll perform all that for you for free!Our practiced technical staff will migrate your web site content from your current web hosting provider to us. Our technicians have extensive experience migrating websites and can take care of everything – from a standard WordPress–driven weblog or Joomla™ CMS–powered web site, to a highly complex, custom–built application.
Q: How much time will the web site migration process take?
A: There are plenty of variables to take into account – the total number of web files, the physical size of the database, the complexity of the web site itself and the present workload of our website migration professionals, etc. However, we do try to carry out all web site migrations in a 48–hour period. Less sizeable websites are migrated faster – usually within 24 hours.
Q: My privacy is important to me. What info do you need?
A: We don’t collect any information that is personal. We will require, however, the login information for your old web hosting account and the name of the site that you would like to migrate.
Q: My present web hosting account has sensitive info inside. How can I trust you?
Q: Will my web site be unavailable during the migration?
A: No. Your website will continue to be reachable online during the transfer. As soon as everything is done on our end, we’ll let you know so that you can examine it and check for problems. If everything’s fine, all you will have to do is modify your domain name’s DNS records.
Q: Will my old web hosting provider learn that I am leaving them?
A: Nope. Apart from your login credentials for the Control Panel, we do not require anything. We’ll never get in touch with your web hosting provider. They will not know anything about the transfer either.
Q: Does it make any difference what platform my present provider is using?
A: Yup. We support all conventional Linux–powered hosting platforms. We do not support Windows–powered hosting platforms, because we do not offer Windows hosting solutions ourselves.Additionally, we do not support proprietary site building and management user interfaces like Wix, BaseKit, Jimdo, Website Tonight, Four Square, Mr Site, etc.