Support and Help Channels

  • 1 hour ticket response time

  • A 60–minutes Ticket Response Warranty

  • Our crew of techs will do their best to reply to your support needs in approximately 1 hour. If, however, the trouble you have come across demands the assistance of our Administrators’ =Department,= we will address the ticket to the person on duty and will submit a note to let you know.

  • Top quality support service

  • Expert Tech Help And Support Service

  • We will offer you 24x7 client support through a lightning fast ticket application integrated into your Control Panel. You’re able to write to us anytime about any of the applications that come pre–installed on the virtual server, such as the desired Linux OS version, the server admin panel and our custom produced Online Control Panel.

  • Intuitive help center

  • An Intuitive Help Section

  • Each section of the Online Control Panel that is included completely free with your VPS includes a built–in article base. You’ll find a collection of in–depth how to tutorials and an array of step by step video training materials that present all the common website administration duties. You can use them by clicking the Help or Video buttons in the top right corner of each Control Panel section.