Support Channels

  • 1 hour ticket response time

  • An Easy–to–Navigate Help Section

  • In the Online Control Panel you will find an in–depth Help Center section offering a plethora of educational articles and regularly asked questions. They are contributed by our support team of skillful technicians. Just type in your question and our smart platform will provide you with the most appropriate answer.

  • Top quality support service

  • Instructional Videos

  • For people who would rather learn how to resolve a commonly encountered issue by watching a tutorial video clip, we’ve added a compilation of video tutorials to our Online Control Panel. All the tutorials are concise and simple to follow. They offer visual presentations of various website management techniques.

  • Intuitive help center

  • A 60–Minute Response Time Guarantee

  • We back up our semi–dedicated servers with a 24/7/365 customer support service and a 60–minute support ticket response time guarantee. Our qualified techs will be online 7 days a week to answer your questions and to sort out any problem that you could come across. Just open a helpdesk ticket from the Help Center section and we’ll get back to you instantaneously.