Extensive Online Documentation in Shared Hosting
If you’ve bought your very first shared hosting package from our company or have moved your site over to us, you will get accustomed to our services and our in-house developed Hepsia Control Panel in no time thanks to the fact that we have compiled a comprehensive online knowledge base where you can find all the info that you’ll ever need – both general info about the service as a whole and more concrete info about the separate functions that you can use and the challenges that you can run into. The articles themselves are located in 2 places. The complete article collection is accessible through the Help section of the Control Panel. You can find relevant articles about the different functions in each Control Panel section too. You can find out how to accomplish virtually everything, from creating an .htaccess file to managing a mailing list, and all the articles include elaborate guidelines, so you won’t ever become baffled due to an unclear text. Naturally, if you encounter a more specific obstacle and you’re unable to find an adequate solution in our knowledge base, you can contact our help desk support staff representatives 24-7.
Extensive Online Documentation in Semi-dedicated Servers
The Help section of the Hepsia Control Panel, which comes with our semi-dedicated hosting plans, will allow you to access the exhaustive online documentation that we have compiled for you. The articles feature generic information on our services, instructive manuals about the different functions that you can make use of, together with troubleshooting instructions that can help you fix common problems that you might run into. The topics that we have included cover practically everything, from simple things such as how to host a brand new domain name in the account, to more intricate ones such as which SSH commands are permitted on the servers. Relevant articles about the features of a particular section of the Control Panel will always be available in the right corner of the page that you’re on, whilst the full article collection is accessible through the all-encompassing Help section.